Effective Date: 11/15/2021
Generally. All subscriptions are discounted at 10% off the original price and have a minimum commitment of two (2) payments to qualify for the discounted price. In addition to the ongoing 10% discount that will be applied only to products subject to your subscription, a one-time promotional offer can be additionally be applied to the initial payment but will not applied to subsequent payments within the same subscription. All subscriptions offered by Alurx, Inc. (“Alurx” “we,” “our,” or “us”) will continue until the subscription is canceled. By providing your payment method information and clicking the “Pay” button as your electronic signature, you accept a continuous subscription, and your initial subscription will be continuous until canceled. You may select a subscription to renew every thirty (30) or sixty (60) days. All subscriptions offered by Alurx are subject to automatic renewal each month. By purchasing a subscription, you agree and acknowledge to the introductory offer, if any, that your subscription has an initial and recurring monthly payment charge at the then-current subscription rate, and you accept responsibility for all recurring charges before cancellation.
Subscription Term & Termination. Except in the event of a free trial offer, your subscription will commence as of the date your payment for a subscription is received by Alurx. Your subscription will continue in full force for the length of the term you specifically selected or on a month-to-month term until such time as the user cancels the subscription as further explained below (the “Subscription Term”). In the event that a user cancels a subscription in the middle of their Subscription Term, the subscriber will not be entitled to receive a refund. Alurx will have the right, upon written notice to user, to terminate this agreement, and suspend a subscriber’s access to their subscription, if: (a) user fails to pay Alurx any amount due to Alurx under this agreement; and/or (b) the subscriber materially breaches any term or condition of this agreement. Alurx shall have the right to terminate this agreement and suspend a subscriber’s access to their subscription with or without cause, upon thirty (30) days written notice to user in which case user will no longer be charged for access to the subscription. Upon the expiration or termination of this agreement for any reason, subscriber’s access to, and use of, their subscription will terminate.
Free Trials/Promotional Offerings. We may offer promotional/introductory trial subscriptions to try a product for free for a limited time or at special discounted prices. If you sign up for a trial use, your rights to purchase the product are limited by the terms of such trial and will terminate or renew on the terms of your trial arrangement and/or any applicable additional terms. Please be aware that when you sign up for a free trial, you will be required to provide your credit card number and Alurx will confirm your credit card is valid. When we process your credit card, some credit card companies may place a temporary hold on your account for your first payment. Please contact your credit card company if you have questions. Please note that we do not provide price protection or refunds in the event of a price drop or promotional offering.
Auto-Renewal of Subscription. Your subscription will automatically renew at the end of your Subscription Term continuously and indefinitely without action by the subscriber, and the fee is charged to the subscriber at the time of renewal. An enrollee whose subscription fee has been paid is entitled to all privileges included in the subscription until the subscription is cancelled by the enrolled subscriber as set forth below. By providing your payment method information for your subscription, you are agreeing to pay a subscription fee, that will automatically renew, at the then current price (less any agreed upon discount), unless you cancel prior to the expiration of the current Subscription Term, and any applicable taxes and service fees (collectively, “Fees”). The Fees will be charged to your original payment method automatically at the beginning of your Subscription Term, and at the beginning of each renewal Subscription Term thereafter on the calendar day corresponding to the commencement of your current Subscription Term, unless you cancel your subscription or your account is suspended or terminated pursuant to this agreement. The renewal Subscription Term will be the same length as your initial Subscription Term unless otherwise disclosed to you at the time of sale. The purchase price for the renewal Subscription Term will be the then current product price. The Fees charged to your payment method may vary from Subscription Term to Subscription Term due to changes in your subscription plan or applicable taxes, and you authorize Alurx to charge your payment method for these amounts. Alurx reserves the right to change the pricing of a subscription at any time. In the event of a price change, Alurx will post the new pricing on the website and attempt to notify you in advance by sending an email to the address you have registered for your account. You agree that we may change the pricing we charge you for your subscription and any products/services offered in your subscription package by providing you with notice through an electronic communication from us and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You consent to our ability to change our pricing and the details of our subscription packages through an electronic communication to you. If you do not wish to accept a price or subscription package change made by us, you may cancel your subscription as described below, otherwise you will be deemed to have consented to the price/subscription package change and authorize Alurx to charge the new Fees to your payment method. If there are any discrepancies in billing, you hereby waive your right to dispute such discrepancies if you do not notify Alurx within sixty (60) days after they first appear on an account statement.
Subscription Cancellation Policy. You may cancel or change your subscription with us at any time. A subscriber will have the right to cancel their subscription at any time upon by emailing firstname.lastname@example.org and we will cancel the subscription for you. Cancellations must be processed at least forty-eight (48) hours before the billing date of the subscription renewal, which can be found by logging into your account. If you cancel after the subscription renewal date your cancellation will go into effect for the following billing cycle. Canceling your subscription does not provide you with a refund on any previous orders. To the extent that you continued to get charged after cancellation of your subscription due to Alurx error or otherwise, you agree that your sole remedy will be to receive a refund from Alurx for the overcharged amounts.
Site Transactions/Subscription. We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, and/or distributors. If an item purchased on the Alurx.com site is damaged or defective, please contact us and we will do our best to resolve any issues. The customer agrees to receive promotional marketing material with any subscription offer by default.
If you need further assistance or have questions, please contact:
Alurx Customer Service
Phone: 1 (888) 326-4443