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ALURA PRIVACY POLICY

Effective Date: September 1, 2026

Last Updated: October 12, 2026

PLEASE READ THIS PRIVACY POLICY OF ALURX INC., A DELAWARE CORPORATION (“ALURA”) CAREFULLY.

BY CREATING AN ACCOUNT WITH ALURA, SUBSCRIBING TO THE SERVICES, CLICKING TO INDICATE YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS OF USE AND THIS PRIVACY POLICY, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU EXPRESSLY CONSENT TO ALURA'S COLLECTION, USE, STORAGE, PROCESSING, DE-IDENTIFICATION, PSEUDONYMIZATION, TRANSMISSION THROUGH CLOUD SERVICE PROVIDERS, DISCLOSURE TO THIRD-PARTY ARTIFICIAL INTELLIGENCE ("AI") SERVICE PROVIDERS, AS DESCRIBED IN THIS PRIVACY POLICY, RECEIPT OF AI-GENERATED OUTPUTS, AND DELIVERY OF SUCH OUTPUTS TO YOU THROUGH THE ALURA PLATFORM.

Your separate consent is required before ALURA may transmit the health, wellness, lifestyle, and related information, questions, documents, communications, prompts, or other health-related content that you submit through the Platform ("User Health Inputs") to third-party AI service providers for processing and generation of AI-based responses. Such User Health Inputs may contain the following:

  • text prompts,
  • voice recordings,
  • journal entries,
  • wellness surveys, and
  • responses to coaching questions

By providing such consent, you authorize ALURA and its AI service providers to process User Health Inputs and return AI-generated outputs through the Platform. You may withdraw this consent at any time, although such withdrawal will not affect processing that occurred before the withdrawal became effective.

Use of First Name in AI Interactions. To improve the quality, personalization, and conversational effectiveness of the health guidance provided through the Platform, participants in certain employer-sponsored programs may have their first name disclosed to the third-party AI providers that generate responses. In such circumstances, your first name may be transmitted together with your User Health Inputs to facilitate a more natural and personalized interaction. No other direct personal identifiers, including your last name, address, email address, telephone number, Social Security number, employee identification number, or similar identifying information, will be provided to the AI provider for this purpose.

The AI provider is not authorized to use your first name to identify, contact, profile, or attempt to determine your identity as a specific individual. Your first name is disclosed solely to enhance the conversational quality of AI-generated responses and is not provided for marketing, advertising, or independent identification purposes.

1. Use of Artificial Intelligence Services. Except as expressly disclosed in the "Use of First Name in AI Interactions" section above, ALURA does not provide users' full name, email addresses, passwords, payment information, Social Security numbers, employee identification numbers, or other direct personal identifiers to AI providers. User Health Inputs are used to provide personalized wellness insights, educational content, and wellness-related recommendations designed to help users adopt and sustain healthy habits. With your express consent, ALURA submits User Health Inputs that have been de-identified so as not to reveal your identity to carefully selected third-party artificial intelligence and machine-learning service providers for the purpose of generating and delivering such content.

User Health Information transmitted to AI service providers is protected through encryption, de-identification, and security safeguards designed to protect the confidentiality of the User’s identity and the integrity of the information. Security measures include encryption in transit and at rest, authentication controls, privileged-access restrictions, logging, monitoring, incident response, and administrative safeguards designed to protect information from unauthorized access, use, or disclosure. While ALURA employs commercially reasonable safeguards designed to protect information, no method of transmission over the Internet or electronic storage is completely secure, and ALURA cannot guarantee absolute security. ALURA will provide notice of a security incident as required by applicable law.

You must expressly consent to the processing, transmission, and analysis of your User Health Inputs in the manner described herein for the purpose of generating wellness-related insights, recommendations, and educational content. ALURA reserves the right to utilize, replace, or modify its third-party AI service providers from time to time, provided that such providers are subject to privacy and security obligations designed to protect the User Health Inputs.

User Health Inputs, prompts, conversation history, and AI-generated outputs are retained only as long as reasonably necessary to provide the Services, maintain account functionality, comply with legal obligations, resolve disputes, and enforce agreements.

AI-generated outputs may be inaccurate, incomplete, outdated, inappropriate, or unsuitable for a particular individual’s circumstances and should not be relied upon as medical, psychological, therapeutic, legal, financial, employment, or professional advice. Users remain solely responsible for decisions made based upon AI-generated content and should independently evaluate any wellness recommendations before acting upon them. The Services are intended solely for informational and wellness purposes. No information provided through the Services creates a physician-patient, therapist-patient, fiduciary, or other professional relationship.

ALURA through its AI providers maintains testing, monitoring, and escalation processes designed to identify and address unsafe or clinically inappropriate outputs and directs users to emergency or professional resources where appropriate. ALURA does not monitor communications in real time and cannot guarantee intervention in emergencies. If you believe you are experiencing a medical emergency, call 911 or your local emergency services immediately. If you are experiencing a mental health crisis, contact 988 or another appropriate emergency resource.

The Services are intended only for providing general wellness advice, not medical care. ALURA is not a healthcare provider and the Services are not intended to create a healthcare provider-patient relationship. Information submitted through the Services is not intended to be protected health information subject to HIPAA.

2. Third-Party AI Service Providers. ALURA currently utilizes the following third-party artificial intelligence service providers to process user inputs and generate AI-powered content, recommendations, educational materials, search results, and wellness-related insights. We share your information with the providers listed below, only as needed to operate the service.

a. Google Vertex AI (Including Gemini models). What it does: Generates ALURA’s conversational responses. Receives your voice recordings and typed messages for the active conversation, together with the wellness profile context needed to answer: age, biological sex, self-reported health conditions and goals. This AI functionality is provided through Google Gemini operating within ALURA's Google Cloud environment. Information submitted by users may be processed through Google Cloud Platform and Vertex AI solely for purposes of providing the Services. Google's processing of such information is governed by its enterprise cloud agreements, including the Google Cloud Service Specific Terms and the Google Cloud Data Processing Addendum, each as amended from time to time.

Additional information is available at:

https://cloud.google.com/terms/service-terms

https://cloud.google.com/terms/data-processing-addendum

Based upon Google's enterprise cloud commitments applicable to ALURA's implementation, Customer Data processed through Vertex AI is not used by Google to train or improve Google's foundation models except as otherwise permitted under Google's enterprise agreements or applicable law.

b. Perplexity- Sonar API. What it does: Search, research, retrieval, and generative AI functionality offered through the Platform is provided through the Perplexity Sonar API.

Information submitted by users may be transmitted to Perplexity for processing and generation of responses. Perplexity's processing is governed by its enterprise API terms and related privacy commitments applicable to commercial API customers.

Additional information is available at:

https://www.perplexity.ai/hub/legal/perplexity-api-terms-of-service

ALURA understands that the Perplexity Sonar API operates with limited or zero-retention processing of prompts and generated responses, subject to operational, security, legal, compliance, and billing requirements maintained by Perplexity.

c. Google Cloud Platform and Firebase. Google Cloud hosts the ALURA platform in the United States and runs the AI models behind ALURA's voice and text conversations. Firebase, a Google product, delivers push notifications and remote app settings. What it does:

  • Cloud Run: runs ALURA's application servers and APIs.
  • Cloud SQL (PostgreSQL) and Memorystore (Redis): ALURA's database and short-term cache. The database is reachable only through a private network.
  • Vertex AI (Gemini models): real-time voice conversations, text conversations, conversation summaries, and the content of programs and rituals.
  • Cloud Logging: technical logs for the servers. Secret Manager: stores credentials. Cloud Load Balancing and Cloud Armor: network traffic and protection.
  • Firebase Cloud Messaging: delivers push notifications to the member's phone. Firebase Remote Config: tells the app which minimum version is required.

Data it receives, stores or processes:

  • Account: email address and an app installation identifier.
  • Profile the member shares with ALURA: name, age, biological sex, life stage, goals, and any health conditions the member chooses to disclose.
  • Conversations: voice audio is streamed to Google's models in real time to produce replies and is not stored by ALURA. Text transcripts of each conversation, short and long summaries, and the coaching notes ALURA keeps between conversations are stored in the database.
  • Wellness and program data: mood check-ins, wellness scores by area (for example sleep or stress), programs, rituals and their completion, and journal entries.
  • Push notifications: the device's push token and the notification's title and text. Today a notification can name the wellness area that changed, for example "Your wellness map updated. Your sleep score just moved."
  • Remote Config: the Firebase installation identifier and app version.
  • Technical logs: server events and errors. When ALURA's safety checks flag a conversation, the log entry includes a short excerpt of what the member said (up to 300 characters).

How the data is used:

  • Only to run the ALURA platform: to hold the member's account and history, generate ALURA's replies, summaries and programs, send the member's notifications, and keep the service secure and working.
  • Employers never see an individual member's data; company reports use aggregated figures only.

Privacy, security and retention commitments:

  • Google acts as ALURA's data processor and processes customer data only to provide and secure the services or on ALURA's instructions. (Cloud Data Processing Addendum §4.1, §5.2)
  • Google does not use customer data to train or fine-tune its AI models without the customer's permission. (Google Cloud Service Specific Terms, training restriction)
  • Encryption of customer data at rest and in transit; ISO 27001 certification and SOC 2 / SOC 3 reports audited at least every 12 months. (Cloud DPA §7.1.1, §7.4)
  • Vertex AI may log prompts and responses for up to 30 days for abuse monitoring (not used for training), unless the customer has an exemption. Gemini also caches inputs and outputs in memory for 24 hours unless caching is turned off for the project. (Vertex AI data governance and abuse monitoring pages)
  • Firebase: Google is processor under the same Cloud DPA. Firebase installation identifiers are kept until deleted, then removed from live and backup systems within 180 days. (Firebase Privacy and Security, end-user data examples)
  • After the contract ends, Google deletes customer data within at most 180 days. (Cloud DPA §6.2)
  • ALURA's own settings: database backups are kept for 7 days; system logs are kept for 30 days.

Links:

  • Cloud Data Processing Addendum:

https://cloud.google.com/terms/data-processing-addendum

https://firebase.google.com/support/privacy

d. PostHog. What it does: Provides product analytics and error diagnostics. It shows ALURA how the app is used and reports app errors so they can be fixed.

Specific services it performs:

  • Product analytics for the mobile app and ALURA's servers: which features are used and where members drop off.
  • Error reports from the mobile app.
  • Cost and performance measurements of ALURA's AI requests.

Data it receives, stores or processes:

  • A pseudonymous member identifier (an internal ID). Never the member's name or email address. At sign-in, only a one-way hash of the email domain is sent.
  • The member's company and group (ID and name), journey stage and environment.
  • App usage events, such as: signed in, onboarding steps completed, permissions granted or denied, conversation started or closed, voice limit reached, journal opened or searched, ritual completed, satisfaction rating given, account deletion requested. Some events carry a ritual's name and its wellness area, or a survey question and the rating given.
  • Device and app details: device model, operating system and app version. For app events, PostHog may record an approximate location (country and city) from the IP address; this lookup is turned off for events sent from ALURA's servers.
  • App error reports: the error message and where it occurred.
  • AI request measurements: model, tokens, response time and cost. These never include the content of a conversation.
  • Session recordings of the app screen are turned off.

How the data is used:

  • In aggregate, to understand and improve the app, find and fix errors, and monitor AI costs. ALURA does not sell this data and does not use it for advertising.
  • Company reports shown to employers use aggregated figures only, and only when at least 25 members contribute.

Privacy, security and retention commitments:

  • PostHog acts as ALURA's data processor, and customer data is never sold to third parties. (PostHog Handbook, Security)
  • Data is hosted in PostHog's US cloud (AWS, Virginia), encrypted at rest and in transit; PostHog holds a SOC 2 Type 2 report. (PostHog Handbook, Security; trust.posthog.com)
  • A data processing agreement is available on every plan; PostHog returns or deletes data at the end of the service on request. (PostHog DPA)
  • Event data is retained for 1 year on the free plan and 7 years on paid plans; it cannot be shortened. (PostHog Docs, Events retention)
  • PostHog signs a HIPAA business associate agreement only on its Boost, Scale or Enterprise packages. (PostHog Docs, HIPAA compliance)

Links:

  • PostHog Privacy Policy:

https://posthog.com/privacy

  • PostHog DPA:

https://posthog.com/dpa

  • PostHog Security:

https://posthog.com/handbook/company/security

e. Sentry. What it does: Error monitoring for ALURA's servers and for the administration panel that companies and ALURA staff use. It records errors when they happen so engineers can find and fix them.

Data it receives, stores or processes:

  • Server errors: the error message, the code location, the request method and path, and the server's environment and version. Request contents are not sent, search terms are removed, and headers with credentials are redacted.
  • Error reports about a push notification that failed to send include the member's internal ID and the notification's title.
  • Administration panel errors: the error message, the page where it happened, and the browser and operating system. Screen recordings and Sentry's default collection of personal information are off.

How the data is used:

  • Only to find and fix errors.

Privacy, security and retention commitments:

  • Sentry acts as ALURA's data processor and destroys personal data when the contract ends, unless the law requires keeping it. (Sentry DPA §2, §3)
  • SOC 2 and ISO 27001 certified; data encrypted at rest (AES-256) and in transit (TLS); hosted in the United States. (Sentry Security; Sentry Docs, Data storage location)
  • Error events are kept for 30 days on the Developer plan and 90 days on the Team and Business plans. (Sentry Docs, Data retention periods)
  • Sentry signs a HIPAA business associate agreement on the Business plan or higher. (Sentry BAA)

Links:

https://docs.sentry.io/security-legal-pii/security/data-retention-periods/

f. Anthropic (Claude Haiku). What it does: ALURA plans to use Anthropic's Claude Haiku model, alongside Google's Gemini, to classify each conversation turn by wellness area, which feeds the member's wellness scores. Today this classification runs on Gemini; this entry covers Claude so ALURA can switch when ready. Claude is reached through Google Cloud's Vertex AI (Anthropic's models offered by Google) or directly through Anthropic's API.

Data it receives, stores or processes:

  • For each conversation turn: up to 500 characters of what the member said and up to 500 characters of ALURA's reply.
  • ALURA never adds the member's name, email address or account ID, and nothing else from the profile is sent.
  • ALURA stores the resulting classification (wellness area and signal) in its database.

How the data is used:

  • Only to classify that turn and update the member's wellness scores.

Privacy, security and retention commitments:

  • Through Vertex AI, Claude runs under the same Google Cloud terms and Cloud Data Processing Addendum as the rest of the platform.
  • Through Anthropic's API, Anthropic acts as ALURA's data processor under its Data Processing Addendum and may not train models on customer content. (Anthropic Commercial Terms, B. Customer Content)
  • Anthropic deletes API inputs and outputs within 30 days by default; zero data retention agreements are available. (Anthropic Privacy Center, data retention for API customers)

Links:

https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data

The list of providers above reflects AI and technology providers used as of the Last Updated date. ALURA may add, replace, or remove providers from time to time to support the Services.

3. Consent to Processing by AI Providers. Subject to your separate consent set out in Section 4 below, when you submit User Health Inputs, ALURA utilizes technical and administrative safeguards designed to de-identify User Health Inputs before transmitting such information, in encrypted form, to its third-party artificial intelligence and technology providers (Google Vertex AI, Perplexity Sonar API, Sentry, Claude Haiku, and any successor or replacement service providers selected by ALURA to provide substantially similar functionality). As a result, such providers are not provided information that directly identifies you or is intended to enable them to associate the User Health Inputs with a particular individual. Following processing by such providers and transmission back to ALURA in encrypted format, ALURA then reconnects the resulting responses, recommendations, insights, or other outputs to your account and makes them available to you through the Services.

You acknowledge that the User Health Inputs transmitted to such AI providers are subject to those providers’ applicable terms, privacy commitments, security practices, retention practices, legal obligations, and operational requirements. We do not send your full name, email address, your password, or your payment details to any AI provider.

4. Separate Permission for AI Processing. Before any User Health Inputs are transmitted to a third-party AI provider, ALURA requests your permission on a dedicated screen within the application, which identifies the categories of information that will be sent and names the providers that will receive it. Use of the Services does not by itself constitute that permission. You may decline. If you decline, you may continue to use the ALURA Platform, but the conversational coaching features will be unavailable, and no User Health Inputs will be transmitted to any artificial intelligence provider. You may give or withdraw this permission at any time.

5. No Direct Contractual Relationship. Reference to Google, Perplexity, or any other third-party service provider in this Privacy Policy is provided solely to inform users regarding the processing of information through the Platform. Your contract is with ALURA, not with such providers, and nothing in this Privacy Policy creates a direct contractual relationship between users and any third-party AI provider.

6. Cloud Hosting and Processing Services. ALURA utilizes reputable cloud infrastructure providers, including Google Cloud Platform, to store, process, secure, and transmit information necessary to operate the Platform and provide services to users. ALURA utilizes cloud providers whose terms, policies, and security practices are designed to protect the confidentiality and security of information stored and processed on ALURA's behalf and to restrict the unauthorized disclosure of such information to third parties. Prior to transmitting information to third-party AI service providers outside the cloud environment, ALURA processes user information within the cloud environment and employs measures designed to remove, segregate, or replace direct personal identifiers with a unique pseudonymous user identifier.

Information may be transferred to, processed in, and stored in the United States or other jurisdictions whose privacy laws may differ from those of your jurisdiction.

7. Information We Collect. ALURA collects information that you provide directly to us, information generated through your use of the Platform, and information collected automatically through your device or browser. Depending on how you use the Services, the categories of information collected may include:

  • Account Information, such as your name, email address, login credentials, and subscription information;
  • Health and Wellness Information, including information relating to sleep, nutrition, physical activity, stress, resilience, habits, wellness goals, biometric information voluntarily provided by you, and other health-related information submitted through the Platform;
  • Payment Information, such as billing information and payment transaction details processed by payment service providers;
  • Device and Technical Information, including device identifiers, browser type, operating system, IP address, mobile device information, and application usage data;
  • Communications, including communications with customer support and responses to surveys, questionnaires, or feedback requests; and
  • Analytics Information, including information regarding how you access and use the Platform.

8. How We Use Information. ALURA may use Aggregated and De-Identified Data (as defined in the Terms and Conditions) information collected through the Services for the following purposes:

  • To provide, maintain, operate, and improve the Platform and Services;
  • To generate wellness insights, educational content, recommendations, and AI responses;
  • To develop, train, improve, test, validate, and enhance ALURA's services, algorithms, artificial intelligence systems, and related technologies.
  • To personalize your user experience;
  • To manage subscriptions, billing, and customer accounts;
  • To communicate with you regarding the Services;
  • To respond to customer support inquiries;
  • To maintain the security, integrity, and functionality of the Platform;
  • To detect, investigate, and prevent fraud, misuse, and security incidents;
  • To conduct analytics, research, testing, validation, product development, quality improvement, and enhancement of the ALURA Platform and related products, services, artificial intelligence systems, models, algorithms, and technologies. Identifiable or pseudonymized information will be used solely for ALURA's internal business purposes and operation of the Services; and
  • To comply with legal obligations.

9. Disclosure of Information. ALURA does not sell the personal information provided and does not share personal information for cross-context behavioral advertising as defined under California law. ALURA may disclose the information provided to the following categories of recipients:

  • Cloud hosting and infrastructure providers;
  • Artificial intelligence and machine-learning service providers;
  • Payment processors and billing providers;
  • Analytics and technology service providers;
  • Customer support and communications providers;
  • Professional advisors, auditors, and legal counsel;
  • Government authorities, law enforcement agencies, regulators, or courts when required by law; and
  • Successors, purchasers, or other parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction (Aggregated and De-Identified Data may be transferred as part of any merger, acquisition, financing, restructuring, or sale transaction).

ALURA may also disclose information when ALURA reasonably believes such disclosure is necessary to protect the rights, safety, property, or legal interests of ALURA, its users, or others.

10. Employer-Sponsored Wellness Programs. If your access to the Services is sponsored, subsidized, or made available through your employer or another organization (“Participating Company”), ALURA may provide such Participating Company only aggregated, de-identified, or anonymized information regarding participation, utilization, engagement, and wellness program performance. ALURA does not disclose User Health Inputs to Participating Company except where required by law or pursuant to the employee’s separate, specific authorization.

11. Children’s Information. The Services are not intended for individuals under eighteen (18) years of age. ALURA does not knowingly collect personal information from individuals under eighteen (18). If ALURA becomes aware that it has collected personal information from an individual under eighteen (18), ALURA will take reasonable steps to delete such information as permitted by applicable law.

12. Cookies and Similar Technologies. ALURA and its service providers may use cookies, software development kits (SDKs), pixels, log files, analytics tools, and similar technologies to operate the Platform, understand user activity, improve the Services, personalize content, and maintain security. You may be able to control certain cookie settings through your browser or device settings; however, disabling certain technologies may affect functionality of the Services.

13. Deletion of Account. Upon a verified user request to terminate an account, ALURA will delete identifiable user information from its active systems within thirty (30) days.

ALURA utilizes third-party cloud hosting providers and third-party artificial intelligence service providers to assist in providing the Services. ALURA takes commercially reasonable steps to request the deletion of any identifiable user information within the applicable periods stated above, except where longer retention is legally required. ALURA restricts any legally retained information to that required purpose.

14. Retention of Information. ALURA retains identifiable user information only during active participation and for no more than thirty (30) days afterward, unless longer retention is legally required. For other services, ALURA retains personal information for as long as reasonably necessary to provide the Services and comply with legal obligations. ALURA may retain genuinely aggregated and de-identified information longer, provided it cannot reasonably be used to identify an individual and is not used for a prohibited purpose. Certain information may remain in backups, security logs, disaster recovery systems, or third-party service provider systems for longer periods as described in this Privacy Policy.

15. Your Privacy Rights. Subject to applicable law, you may have the right to request access to, correction of, deletion of, information concerning certain personal information maintained by ALURA. ALURA may require verification of identity before responding to such requests. Residents of certain states may have additional privacy rights under applicable law. ALURA will process and respond to privacy requests in accordance with applicable state privacy laws to the extent such laws apply to ALURA.

16. State Privacy Rights. Residents of certain states may have specific privacy rights under applicable law. These rights may vary depending upon your state of residence and applicable law. Depending on your state of residence and subject to applicable legal limitations and exceptions, you may have the following rights regarding your personal information:

  • The right to confirm whether ALURA processes your personal information;
  • The right to access personal information maintained by ALURA;
  • The right to correct inaccuracies in your personal information;
  • The right to request deletion of personal information;
  • The right to obtain a copy of certain personal information in a portable and readily usable format;
  • The right to opt out of certain processing activities, including targeted advertising, profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, and the sale of personal information where applicable;
  • The right to withdraw consent where processing is based upon your consent; and
  • The right not to be discriminated against for exercising privacy rights provided by applicable law.

To exercise any privacy rights available to you, you may submit a request by emailing support@alurx.com. ALURA may take reasonable steps to verify your identity before responding to your request and may request additional information necessary to verify your identity and authority to make the request.

ALURA will respond to verified privacy requests within the time periods required by applicable law. Certain requests may be denied as permitted by law, including where information must be retained to comply with legal obligations, resolve disputes, protect security, prevent fraud, or enforce agreements. Where permitted by applicable law, you may designate an authorized agent to submit privacy requests on your behalf. ALURA may require the authorized agent to provide written proof of authorization and may require verification of your identity before processing the request.

17. Additional Privacy Rights. ALURA does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are defined under California law.

ALURA may collect and process sensitive personal information, including wellness information, health-related information voluntarily provided by users, account credentials, biometric information voluntarily submitted by users, and other information described in this Privacy Policy. ALURA uses identifiable and pseudonymized user information only to provide, secure, support, and maintain the Services for the applicable user and to comply with legal obligations. While ALURA is allowed to use Aggregated and De-Identified Data for generalized AI training and product development, it will not attempt to reidentify such de-identified user information.

California residents may request access to, correction of, deletion of, and information regarding the categories of personal information collected, disclosed, and processed by ALURA. California residents also have the right to limit certain uses of sensitive personal information where required by law and the right not to receive discriminatory treatment for exercising their privacy rights.

18. Changes to the Privacy Policy. ALURA may update this Privacy Policy from time to time. If ALURA makes material changes, ALURA will provide notice through the Platform or by email. The revised Privacy Policy will become effective on the date stated in the updated Privacy Policy. Continued use of the Services after the effective date constitutes acknowledgment of the revised Privacy Policy, subject to the preceding sentence.

19. Privacy Questions. If you have questions regarding this Privacy Policy, your personal information, or ALURA's privacy practices, please contact:

ALURA Privacy Office:

Email: support@alurx.com

General Support:

Email: customerservice@alurx.com

Note: ALURA’s Terms and Conditions of Use and Privacy Policy can be found at www.alurx.com